Full delivery terms and information around returns and availability can be seen here. Given the current situation with Coronavirus, we suggest you check this page for the latest update on our delivery status

Any goods with faults on arrival will be replaced or fully refunded.

Any unwanted, non-faulty items must be sent back at the customer's expense in original packaging and condition. If you wish us to give you a quote for this please send us an e-mail, otherwise return the goods, obtaining proof of postage, to:

Creased Cards
10 Meeting House Lane
BRIGHTON
BN1 1HB

If you are unhappy with the goods received we will refund them as long as they are sent back at your expense in a new, resaleable condition within 7 working days along with the original receipt.

We suggest for your own protection you use a registered postal service.

Any refunds will be issued once we have received the goods, in the required condition. This refund only includes the total of goods sent and not the delivery charge, unless the item is determined to be faulty.

We will not charge a restocking fee for returned items assuming the items is in a re-saleable condition.

This does not affect your statutory rights.